This system is not designed to handle commercial complaints. If you are a BNP Paribas Cardif customer and wish to make a complaint or express dissatisfaction, please contact your usual contact person or the Customer Complaints Manager.
BNP Paribas Cardif is committed to scrupulously complying with laws and regulations, as well as enforcing the rules set out in the Group's Code of Conduct.
The BNP Paribas Cardif Alert system is the responsibility of the Compliance function's Professional Ethics department.
The alert system, accessible from this page, enables you to report information concerning a crime or misdemeanour, a threat or harm to the general interest, a violation or attempted concealment of a violation of applicable and binding law (laws, regulations, etc.) or a breach of the Group's Code of Conduct.
Reports are handled confidentially by Human Resources and Compliance Coordinators, in accordance with current regulations.
Whistle-blowers are protected against the risk of reprisals by the local legislation applicable to them.
Misuse of the system may result in sanctions or prosecution.
I acknowledge that I have read and understood the information relating to the BNP Paribas Cardif alert system and to the protection of personal data.
HOW TO RAISE AN ALERT
Reports can be made, in complete confidentiality, via one of the following channels:
By e-mail, you can send us the form below, mentioning "strictly confidential" in the subject line:
Cardif Lux Vie Compliance channel : email@example.com
You can send us the form in an envelope marked "strictly confidential" by post to the following address:
Compliance Alert System
Cardif Lux Vie
23-25, Avenue de la Porte-Neuve
L-2227 Ville-Haute LUXEMBOURG